Our Returns Policy
We want you to be fully satisfied with your purchase from us. If you need to return an item, please note that all items must be returned in the condition that they were received—NOT WORN, USED, ALTERED OR WASHED, and with ALL TAGS ATTACHED.
If the above conditions are met, and the item is in perfect resalable condition, you can return regular priced merchandise within 14 business days from the day you receive the goods for a full refund or exchange.
For exchanges, include a written description of the items needed.
Please send all returns and exchanges to:
Attn: Returns & Exchanges
Wittering Surf Shop
11 / 15 Shore Road
East Wittering, Chichester
West Sussex PO19 1BA
Refunds will be issued and exchanged items will be despatched only after after the returned goods have been received and undergone a quality control check.
We do not refund shipping and handling charges, and you are responsible for all shipping costs on merchandise being returned to us.
Faulty / Incorrect Items
If we have sent you the wrong item or it has been damaged in transit we will cover the shipping fees back to us and offer you a full refund or exchange.
All items purchased on sale are final sale and cannot be returned or exchanged. If we receive a returned sale or final sale item, the package will be returned to you and a staff member will notify you via email. No refund will be issued.