Delivery and Returns

Delivery
TYPE WHEN? HOW MUCH?

Standard Delivery UK

Dispatched within 2-4 working day's

£3.95 - Spend over £50.00 (FREE)
Express

Dispatched within 1-2 working day's

£4.50 
Surfboard shipping

Dispatched within 3-5 working day's

£20.00

Click & collect

Click & Collect - Standard

Pickup is available Monday to Sunday Once Pick Up Notification is Received

From our East Wittering Store - 11 - 15 Shore Road, East Wittering - PO20 8DY

This service is available between the hours of 09:00am - 5:00pm

Orders are usually ready to collect within 1-2 working day's, we will send a ready for pickup notification when it is ready.

Free

 

 

Returns Information

Un-wanted

30 days to return with original tags and proof of purchase

Customer to pay

Wrong Item sent

30 days to return with original tags and proof of purchase

Postage Refunded

 

Over Christmas the Return Period is extended to 45 days.

 

PLEASE RETURN TO:

Wittering Surf Shop
11 / 15 Shore Road, East Wittering
Chichester
West Sussex
PO20 8DY

 

TERMS & CONDITIONS

Orders are generally processed within one business day. For next working day delivery, orders need to be received by 3.00pm. This excludes weekends.

We deliver via Royal Mail or other courier at our discretion, and require a physical delivery address (not a PO Box) as items delivered by courier will require a signature.
For orders shipped within the UK, our standard delivery charge is £3.95. Standard delivery is free for clothing orders over £50.00.
Please allow an extra day for deliveries to Northern Ireland.
For deliveries to countries outside the UK please email info@witteringsurfshop.com 
RETURNS PROCESS
We want you to be fully satisfied with your purchase from us. If you need to make a return simply send your unwanted item within 30 days of receipt, unused and in its original condition with your completed returns form to or proof of purchase:
Wittering Surf Shop
11 / 15 Shore Road East Wittering
Chichester
West Sussex
PO20 8DY
We do not refund shipping and handling charges and you are responsible for all shipping costs on merchandise being returned to us.
Always ask for proof of posting to ensure a full refund, even if your parcel gets lost.
If you do not have a returns form, please call or email us.
EXCHANGES
For exchanges please return the unwanted item back to us for a refund and place a new order.
FAULTY/INCORRECT ITEMS
If we have sent you the wrong item or it has been damaged in transit we will cover the shipping fees back to us and offer you a full refund or exchange.
SALE ITEMS
All items purchased on sale are final sale and cannot be returned. We can exchange sizes for same sale item. If we receive a returned sale or final sale item, the package will be returned to you and a staff member will notify you via email. No refund will be issued. 
CONTACT
Website Enquires - Orders, delivery and returns:
Telephone: 01243 672292
ADDRESS:
Wittering Surf Shop
11 / 15 Shore Road East Wittering
Chichester
West Sussex
PO20 8DY
HOURS OF BUSINESS:
Monday - Saturday 09.00 to 17:00
Sunday - 10:00 to 16:00